 Identification
Requirements to enter Canada: As the requirements of I.D. may possibly
be changing, we suggest to all our customers to call
Canada and U.S. customs if they are in doubt about their
identification requirements. Passports, photo identification
(driver's license, for example) and birth certificates
are always valid I.D. You should always have at least
two pieces (one with a photo).
Dates of Operation: We are a family company
operating every day of the year except Christmas day.
Brochures: Our brochures are all electronic;
however, if you have any additional questions or require
information, please do not hesitate to contact
our sales team at 1-888-640-8687.
On-Line Bookings: We
gladly accept online bookings.
Please contact us upon arrival at your hotel or destination
and confirm your arrival with us. It allows us to greet
you, answer any questions you may have, and confirm your
pickup location and time for your tour. We also will
be able to give you your discounts for the attractions,
restaurants, & museums to use right away.
Cancellation Policy: We will gladly accept your
cancellation of any tour (groups excepted) 48 hours prior
to tour departure. You must call our 1-888-640-8687 and
speak to one of our representatives to confirm your cancellation.
No shows will be charged in full for all tour bookings.
Where does my tour depart from: Niagara Adventures
picks up at all local hotels, campgrounds, and Bed & Breakfasts
and the Canadian side only. However, we welcome U.S.
customers and will gladly make arrangements to meet you
at one of our Canadian Hotels and have you picked up
there. We also will gladly pick you up at another destination.
You must call however, and make arrangements with one
of our agents at 1-888-640-8687.
Camcorders and Camera's: Our tours have many
wonderful photographic stops and sites. We recommend
to everyone to bring them along.
Clothing & Shoes: Vacations are for comfort.
Wear comfortable shoes, casual clothing, and bring a
long a hat for those hot summer days. A light jacket
may be suggested during different times of the year.
Souvenir raincoats are provided at the Maid of the Mist
and Journey Behind the Falls.
Wheelchairs: We can gladly provide wheelchairs
for any of our tours at a minimal fee. If you have your
own you are welcome to bring it along. We suggest that
you call our office ahead to schedule a booking. Wheelchairs
and scooters must be able to fit in lower compartments.
All guests must be able to access the bus on their own,
as we are not wheelchair accessible. Our tour guides
will be more then happy to assist you with loading and
unloading your wheelchair or small scooter.
Telephone Reservations: You can call us toll
free at 1-800-640-8687, 7 days a week from 8:00 a.m.
to 10:00 p.m. (Eastern Standard time) If by chance we
are not available leave your name and number and one
of our sales team members will get back to you as soon
as they can.
Weather Conditions: Unless the weather directly
interferes with the safety of the tour, all our tours
run rain or shine.
Meals: Some of our tours include lunch or dinner,
and we offer a picnic lunch. Check your tour thoroughly
before booking or if you have any questions, please feel
free to call us at 1-888-640-8687. There are also many
stops where quick snacks are readily available. You can
prebook your picnic lunch when you make your reservation.
The cost is $7.00 Can. $6.00 U.S. for a 12 inch Submarine
Sandwich and includes your choice of Water or Soft Drinks.
Group Tours: We specialize in custom design
group activities and packages for the young and the young
at heart. Call one of our Group Sales Representatives
to assist you with your preplanning toll
free at 1-888-640-8687. |
